www.mercedsystems.com

 

 

 

 

 

 

 

 



We are pleased to announce that effective January 2, 2009, our company will be using the Merced Systems name as a global brand.

Though our name is changing, all products, services and agreements with Practique will continue unchanged in every other respect.

Merced Systems is the Sales and Service Performance Management (SSPM) leader and remains dedicated to delivering the most advanced and comprehensive Performance Management applications on the market for sales and customer servicing functions. In a significant milestone for the company, 2008 was the 6th straight year of growth and profitability for our company. At the end of 2008, Merced Systems now serves:

  • 120+ customers across the globe

  • 400,000+ users worldwide

  • 4 of the top 6 wireless providers in North America

  • 3 of the top 5 wireless providers in the United Kingdom

  • 3 of the top 5 retail banks in North America

  • 3 of the top 5 health organizations in North America


As a valued customer, the completed integration of Merced Systems and Practique Associates means:

  • Greater market innovations through a single product organization with deep expertise in developing both category leading Sales Performance Management and Service Performance Management applications

  • Extended global delivery capabilities with implementation and business consulting expertise located in Europe and North America

  • Comprehensive worldwide support through our unified service organization

  • Single point of contact for all of your Sales and Service Performance Management needs through an integrated sales organization offering the entire Merced Systems product family

By partnering with leading organizations like yours, and remaining committed to the success of our customers, we look forward to continuing to develop and deliver the most advanced, and comprehensive Sales and Service Performance Management applications on the market.

Please do not hesitate to contact us with any questions you may have. You can call us +44 (0)1344 962 900, email info@mercedsystems.com, or visit our new website at www.mercedsystems.com.

 

Click here to visit our new website at www.mercedsystems.com